Sub-processors

Every third party that processes personal data on our behalf, what it does, and where it sits. Adding one takes 30 days’ notice.

Current sub-processors

Sub-processorWhat it doesLocation
Stripe Payments Europe Ltd.Payment processingIreland (EEA)
OpenAI Ireland Ltd.Language-model drafting and chatIreland (EEA) — zero-day retention
MongoDB AtlasPrimary databaseLondon, UK
Cloudflare, Inc.CDN and bot managementGlobal (TLS-only edge)
Postmark / MailgunTransactional emailEU regions

This list is part of the Data Processing Agreement and is kept current there as well.

The sub-processors above

Changes to this list

Adding a sub-processor requires 30 days’ advance notice to controllers. You may object by email to [email protected], and terminate the affected service if a workaround cannot be agreed.

International transfers

No personal data leaves the UK or EEA without an appropriate transfer mechanism — Standard Contractual Clauses, the UK International Data Transfer Addendum, or both. Sub-processors are pinned to UK and EEA regions wherever the service supports region pinning.

The full processing terms

The DPA carries the security schedule, retention rules and controller obligations.